Terms of Service

Craftt is a brand of Venturise OÜ, a private limited company incorporated in Estonia and operating from Tallinn, Estonia. References to "we", "us", or "Craftt" in these terms mean Venturise OÜ.

We provide Attio implementation services: free written audits, CRM migrations, workspace builds, AI agent setup, and ongoing CRM management. The specific scope of any engagement is defined when you book a tier or agree a custom scope by email.

We do not provide services for CRMs other than Attio. We are not affiliated with Attio in a way that grants us any product authority; we are a listed Attio expert at https://attio.com/experts/craftt.

Tier pricing is published at craftt.io/pricing and is flat: the free 48-hour audit ($0), standalone data migration ($800), 1-day Setup ($1,732), 7-day Sprint ($2,997), and Ongoing CRM Manager ($497/month). Prices are in US dollars and are exclusive of any applicable VAT.

Tier work is invoiced up front. Ongoing CRM Manager is billed monthly in advance. Invoices are due within 14 days of issue unless otherwise agreed in writing.

Custom-scoped work is quoted flat in writing and invoiced as agreed in the quote.

The 1-day Setup is a focused build day scheduled with you. The 7-day Sprint is a 7 business-day engagement that begins on a mutually agreed start date. The free audit returns a written review within 2 business days of receiving access.

Scope is defined at booking. Material changes to scope (additional objects, additional agents, additional integrations beyond the tier) are quoted separately. We do not bill hourly or add scope-creep charges retroactively.

You agree to provide reasonable access to the systems and data we need to deliver the agreed work (typically: your Attio workspace, the source CRM if migrating, and the integrations referenced in scope).

You agree to make a single decision-maker available for scoping conversations and for the build day or sprint.

You confirm that you have the right to share with us any data, content, or third-party credentials you provide for the engagement.

Anything we build inside your Attio workspace (data model, lists, views, workflows, automations, agent prompts, Notion documentation, and training materials produced for your engagement) belongs to you on delivery and payment.

Generic patterns, templates, prompt structures, agent skill frameworks, and methodology we use across customers remain ours. You receive a perpetual licence to use them inside the workspace we built; we retain the right to use the same patterns in future engagements.

The craftt.io brand, content, code, and design remain ours.

We treat your business information, data, and access credentials as confidential. We do not disclose them to third parties except subprocessors necessary to deliver the work (see the Privacy Policy for the current list) and except as required by law.

If you wish to be named as a customer or case study, we will ask in writing. We do not publish customer names, logos, or quotes without explicit permission.

We provide services with reasonable skill and care. We do not warrant uninterrupted access to Attio or any other third-party tool, the accuracy of AI-generated outputs, or specific business outcomes.

Attio AI agents produce outputs generated by large language models. We tune prompts, write guardrails, and recommend dry-run periods, but we do not guarantee any specific output for any specific input. You remain responsible for reviewing AI-produced records before relying on them.

Services and outputs are provided "as is" and "as available" beyond the express commitments in these terms.

Our total aggregate liability for any claim arising out of or relating to the services is limited to the fees you have paid us for the engagement giving rise to the claim in the 12 months before the claim arose.

Neither party is liable for indirect, incidental, special, punitive, or consequential damages, lost profits, or loss of data or business, regardless of theory.

These limits do not exclude liability that cannot be excluded under applicable law (such as for fraud, willful misconduct, or matters of mandatory consumer protection).

You can cancel a fixed-tier engagement before work begins for a full refund. Once work has started, fees are non-refundable except as separately agreed in writing.

You can cancel the Ongoing CRM Manager at any time with 30 days' notice. We can terminate the Ongoing CRM Manager with 30 days' notice or immediately for non-payment.

Either party can terminate any engagement immediately for material breach by the other that is not cured within 14 days of written notice.

These terms are governed by the laws of Estonia. Any dispute arising out of or relating to them will be resolved by the courts of Harju County, Estonia.

Nothing in this clause limits mandatory consumer-protection rights you may have in your country of residence.

We may update these terms from time to time. The "last updated" date at the top will change when we do. Material changes affecting active engagements will be communicated to you in writing at least 30 days before they take effect.

Questions about these terms or about any engagement: email hi@craftt.io or use the channels listed at /contact.